Frequently asked questions

What is the Aldi Testers Club?

Aldi’s Aldi Testers Club Programme enables a group of Aldi’s customers to try products in exchange for honest reviews. Reviews help other customers make educated purchase decisions on www.aldi.co.uk. You’ve been invited to join Aldi Testers Club based on the trust you’ve earned in the www.aldi.co.uk community for writing accurate and insightful reviews or your involvement in one of Aldi’s trusted digital communities.

Since Aldi Testers Club Members sometimes receive access to products that are not yet available on the market, your opinions could be among the first Aldi receives. When products are not yet available on www.aldi.co.uk, we’ll save your reviews and post them once they are.

Aldi does not influence the opinions of Aldi Testers Club Members, nor do we modify or edit reviews. All reviews collected through this programme will be labeled as such on www.aldi.co.uk.

What types of products do you offer through the Aldi Testers Club Programme?

Our team at Aldi carefully selects products to include in Aldi Testers Club. We base our selection on what we want your valued opinion on most and what we think you may have an interest in given the information you provide when registering.

REQUESTING PRODUCTS

When am I able to sign up for products?

You will receive a Aldi Testers Club campaign alert email when a product selection time period has started. Yes, it is like shopping online for free!

These emails are sent to Aldi Testers Club Members in good standing. Good standing means that you consistently review all of the products we send you - for more detailed information, see the answer to the next question. While the product selection window is open, invited members can browse all available products and request to receive them for free. Quantities are allocated on a first come, first served basis so act fast and add aldi-testers-club@aldi.co.uk to your address book so you don’t miss your chance!

Is there a limit to the number of Aldi Testers Club Products I can request for each campaign?

Each Aldi Testers Club campaign has its own limit that is clearly indicated on the product selection screen when making your request. Be sure you submit reviews for each sample you receive to increase your chances of being invited to participate in a future campaign.

Am I required to write reviews about all Aldi Testers Club Products I select?

You are required to review all of the products you receive on an ongoing basis. Doing so contributes to your standing as a Aldi Testers Club Member which influences whether you are included in campaigns to try and review products in the future.

You will be more likely to be selected if you leave detailed reviews, tweet #AldiWineClub with your review if it’s a wine, and submit reviews within 7 days of receiving the product.

If I don't select any products from a campaign, will I be removed from the Aldi Testers Club Programme?

Rest assured – at this time, no one will be removed from the Aldi Testers Club Programme for lack of selecting products. You will only be in jeopardy of losing your Aldi Testers Club privileges if you do not review the Aldi Testers Club Products you do receive. However, if you are inactive for a prolonged period of time, we may contact you to confirm that you are still interested in participating in the programme.

How do I cancel or modify my product requests?

You may cancel or modify your requests as long as a particular product selection period has yet to end. To do so, simply login to the Portal and click on the appropriate campaign in your dashboard to make changes. Once a product selection period has ended, modifications are not possible.

RECEIVING PRODUCTS

Can you ship Aldi Testers Club Products outside of the United Kingdom?

Unfortunately we cannot support shipments outside the UK at this time. We hope to develop this capability in the future and apologize to our valued international reviewer community.

Who will be sending me my Aldi Testers Club Products?

Aldi Testers Club Products will be delivered directly by Aldi or third party fulfillment partners. Be sure to enter a full street address in your contact information as opposed to a PO Box, so we are able to ship to you.

How long will it take for me to receive a product to review once I request it?

Once a product selection period has ended, you will receive an email confirming that you should be on the look-out for a product shipment. We make every effort to ship your item(s) as soon as possible following the end of the product selection period. Typically, you’ll receive your Aldi Testers Club Product(s) within 5-7 business days following shipping.

It has been over a week and I have not received my Aldi Testers Club Product. How can I check status?

To determine exactly when your shipment was made, log into your Aldi Testers Club Member Account and navigate to the My Products tab. There you will see a list of all the products you have requested along with shipment status and tracking information when available.

Do I need to / can I return my product(s) after reviewing?

No. Aldi Testers Club Products are yours to keep. You will not be able to return your products.

REVIEWING PRODUCTS

How quickly do I need to post my review?

Within one week of receiving the product. Leaving reviews quickly will increase your chances of being selected for future Sampling campaigns.

Where do I post my review?

You can submit reviews in two ways. After we believe you’ve had enough time to form an opinion, we’ll send you an email. Simply click on the link(s) in the email and you will be redirected to a review submission form. The other method is to log into your Aldi Testers Club Member Account and scroll down to the bottom of your dashboard. You will see a list of all products you have received under the My Products tab. You can tap the star next to any product you haven't reviewed yet to submit your review. Be sure you follow Aldi's Review Writing Guidelines as outlined here when crafting your review. It’s important to focus on reviewing the product itself versus your experience with Aldi Testers Club or Aldi in general. That way your review is most helpful to others considering a specific product.

Will Aldi edit my review before publishing it?

No. All Aldi Testers Club reviews will be posted on the product's www.aldi.co.uk detail page unedited, regardless of whether they are favorable or not, provided they follow Aldi's Review Writing Guidelines.

Where and when will my review appear on the product detail page?

Aldi Testers Club reviews will appear on the relevant product detail page on www.aldi.co.uk along with other customer reviews. Aldi Testers Club reviews are distinguished from others with a special label. All reviews are moderated to ensure compliance with Aldi’s Review Writing Guidelines, so there could be up to a 72 hour delay between the time you submit your review and when it appears on our website.

OTHER QUESTIONS

Can I invite my friends to join Aldi Testers Club?

At this time, participation in Aldi’s Aldi Testers Club Programme is limited to select customers who have been invited by Aldi to join. You can encourage your friends to review products often on www.aldi.co.uk to increase their chances of being invited to become a Member.

May I share products I receive from Aldi Testers Club with my friends and family?

As per the Aldi Testers Club Terms and Conditions, you may not sell, exchange / return for money or give possession of the products to any other person or entity.

Will Aldi be sharing my contact information with vendors?

The Aldi Privacy Policy applies to your participation in Aldi Testers Club and describes our practices regarding collection and use of personal information.

How do I remove myself from the Aldi Testers Club distribution list?

You may opt out of future invitations by clicking here and following instructions.

Are Aldi employees eligible to become Aldi Testers Club Members?

No. Aldi employees, their affiliates and Suppliers are not eligible.